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9 NOVEMBER 2025

AIVA Sales: Revenue Intelligence & Churn Prevention System

AI-powered revenue intelligence system: RFM customer segmentation, churn risk detection, cart abandonment recovery, subscription conversion, and post-purchase upsells.

Core Features

  • RFM Analysis: Auto-segments customers (Champions, At Risk, Lost) with HighLevel CRM sync
  • Churn Prevention: 0-100 risk scoring, automated win-back campaigns
  • Cart Recovery: Real-time Shopify webhooks, prioritised by cart value
  • Upsell Intelligence: AI-recommended add-ons post-purchase

Background Automation

8 Hangfire jobs running 24/7: Daily RFM analysis (100 customers/client), hourly cart recovery, weekly reports, lifecycle management.

What It Is Built To Move

Three levers: revenue recovered from carts that would otherwise have been abandoned for good, customers retained who were on their way out, and a higher average order value from post-purchase offers that are picked per customer.

We are holding off on percentages until we have enough merchants running long enough to report real ones.

Status: Production ready with 9 database tables, Shopify + HighLevel integrated.

Want this working on your store? Aiva does the sales, marketing and service work - in your voice, around the clock.
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